Free Claim Review

Privacy Policy

What information we collect, how we use it, and your choices — including how we handle phone, text, and email contact.

Last updated: July 7, 2026

On this page

  1. 1. Introduction
  2. 2. Information We Collect
  3. 3. How We Collect It
  4. 4. How We Use Your Information
  5. 5. Text Messaging (SMS) Privacy
  6. 6. Cookies & Analytics
  7. 7. How We Share Information
  8. 8. Data Retention
  9. 9. Your Choices & Rights
  10. 10. Children’s Privacy
  11. 11. Data Security
  12. 12. Changes to This Policy
  13. 13. Contact Us

1. Introduction

This Privacy Policy explains how Trust Guard Adjusters LLC ("Trust Guard Adjusters LLC", "we", "us", or "our") collects, uses, and protects information we receive through trustguardadjusters.com (the "Site") and when you contact us by phone, text message, or email. By using the Site or contacting us, you agree to the practices described in this policy and in our Terms of Service.

2. Information We Collect

  • Contact information: name, phone number, email address, mailing/property address.
  • Claim information: type of damage, description of your claim, and related details you choose to share with us.
  • Communications: records of calls, text messages, emails, and form submissions between you and us.
  • Technical information: IP address, browser type, device information, and pages visited on the Site, collected automatically through cookies and analytics tools.

3. How We Collect It

We collect information when you:

  • Submit the contact form on this Site;
  • Submit our online claim intake form;
  • Call, text, or email us directly;
  • Browse the Site, via cookies and analytics (see Section 6).

4. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and evaluate your claim;
  • Provide public adjusting services, including claim status updates and appointment scheduling, by phone, text, and email;
  • Maintain records of our communications with you;
  • Improve the Site and understand how visitors use it;
  • Comply with legal and regulatory obligations as a licensed Michigan public adjuster.

5. Text Messaging (SMS) Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third party, regardless of the circumstances, except as necessary to provide the text messaging service itself (for example, our SMS delivery platform) or as required by law.

If you provide your phone number to us, we may send you text messages related to your claim, such as status updates, scheduling and appointment reminders, and requests for documentation. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or get help by replying HELP. You can also opt out by contacting us at (734) 307-0610 or ryan@trustguardadjusters.com. See our Terms of Service for the full terms of our text messaging program.

6. Cookies & Analytics

We use Google Analytics to understand how visitors use the Site. Google Analytics uses cookies to collect information such as pages visited, time on site, and general location. This information is aggregated and does not directly identify you. You can opt out of Google Analytics tracking using your browser’s cookie settings or the Google Analytics Opt-out Browser Add-on.

7. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the Site and deliver our services, such as our email delivery, hosting, and analytics providers, bound by confidentiality obligations;
  • Legal authorities when required to comply with a subpoena, court order, or other legal process, or to protect our rights or the safety of others;
  • A successor entity in the event of a merger, acquisition, or sale of assets, subject to this policy.

As described in Section 5, we do not share phone numbers or SMS opt-in consent with third parties or affiliates for their own marketing purposes.

8. Data Retention

We retain your information for as long as needed to service your claim, comply with our legal and regulatory obligations as a licensed public adjuster, resolve disputes, and enforce our agreements.

9. Your Choices & Rights

  • You may opt out of text messages at any time by replying STOP, and out of marketing emails via the unsubscribe link in any email.
  • You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the information in Section 13.
  • Opting out of text or email communications does not affect our ability to contact you by phone regarding an active claim you have asked us to handle.

10. Children’s Privacy

The Site and our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

11. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be reflected on this page.

13. Contact Us

Trust Guard Adjusters LLC
Phone: (734) 307-0610
Email: ryan@trustguardadjusters.com