What happens after you call us.
No complicated intake process. No waiting around wondering what's next. Here's exactly what working with Trust Guard Adjusters looks like from the first call to your final settlement.
Filing Alone vs. Filing With Trust Guard
Homeowners represented by a public adjuster receive 30–74% higher settlements on average.
We review your current claim status, your policy and any settlement offer or denial you've received. Completely free, no obligation. If we don't think we can recover more for you, we'll tell you that too.
No upfront cost. No commitment. Just answers.
We schedule an in-depth on-site inspection of your property. While the insurance company's adjuster spent 20 minutes on your roof, we spend hours documenting every point of damage with photos, measurements, moisture readings and industry-standard estimating tools.
We find what they missed.
We review your policy line by line to identify every applicable coverage. Then we build a scope of loss document that captures the true cost to restore your property. Not a number designed to protect your carrier's bottom line.
Your policy was written to cover this. We prove it.
We know the claims process, the carrier protocols and the pressure points. You don't have to argue with anyone. We do that for you.
You stop dealing with the insurance company. We start.
Most claims resolve through negotiation. When carriers resist, we escalate through appraisal, mediation or other remedies available under Michigan law. We don't stop at the first no. We don't stop until the number is right.
We don't close the file until you're paid.
Common questions about the process
How much does it cost to hire Trust Guard Adjusters?
Nothing upfront. We work on contingency — our fee is a percentage of the settlement we recover, capped at 10% by Michigan law. If we don't recover money for you, you owe us nothing.
How long does the claims process take?
Every claim is different. Simple claims can resolve in a few weeks. Complex or disputed claims can take several months. We keep you updated at every stage and push the process forward as aggressively as your policy allows.
Do I have to file a new claim or can you help with an existing one?
Both. We can open a new claim on your behalf or step in on a claim that is already open, denied, or underpaid. It is never too late to get a second opinion.
Will hiring a public adjuster affect my relationship with my insurance company?
No. You have the legal right to representation under Michigan law. Insurance companies work with public adjusters routinely. Our involvement signals that you are serious about a fair settlement — which often accelerates the process.
Ready to start?
Step one costs you nothing. Call us or submit your information below.
Get a Free Claim Review